1. Acceptance of Terms
By accessing and using the DataLink Nova website (datalink-nova.com) and our training services, you agree to be bound by these Terms of Service. If you do not agree to any part of these terms, you may not use our services. These terms constitute a legally binding agreement between you and DataLink Nova.
2. Description of Services
DataLink Nova provides online IT training courses and educational content in cloud computing, DevOps, cybersecurity, software development, and related technologies. Our services are offered for informational and professional development purposes only. We do not guarantee employment, career advancement, or specific results from completing our courses. Completion of courses and attainment of certificates are acknowledgments of learning, not guarantees of job placement.
3. User Eligibility and Responsibilities
You represent and warrant that:
- You are at least 18 years of age
- You have the legal capacity to enter into this agreement
- You will use our services only for lawful purposes
- You will not engage in any activity that violates these terms or applicable laws
- You will maintain confidentiality of your login credentials
- You are responsible for all activity under your account
4. Intellectual Property Rights
All course materials, content, videos, documents, and intellectual property on our platform are owned by DataLink Nova or its licensors. You are granted a limited, non-exclusive, non-transferable license to access these materials for personal learning purposes only. You may not reproduce, distribute, transmit, or use course content for commercial purposes without prior written permission from DataLink Nova.
5. User-Generated Content
If you submit comments, feedback, or content through our platform, you grant DataLink Nova a worldwide, royalty-free license to use such content for improving our services and promoting our platform. You warrant that you own or have rights to the content you submit and that it does not violate any third-party rights or applicable laws.
6. Payment and Refund Policy
Enrollment fees are non-refundable except as expressly stated. We offer a 14-day satisfaction guarantee: if you are unsatisfied with a course within 14 days of enrollment, you may request a refund. Refunds are processed within 7-10 business days. Refunds do not apply to downloadable course materials already accessed. For payment disputes, contact our billing team at billing@datalink-nova.com.
7. Disclaimer of Warranties
Our services are provided "as is" without warranties of any kind. We disclaim all explicit and implied warranties including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our services will be uninterrupted, error-free, or free from harmful components. While we strive for accuracy, we are not liable for errors or omissions in course content.
8. Limitation of Liability
To the fullest extent permitted by law, DataLink Nova shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including lost profits, loss of data, or business interruption, even if advised of the possibility of such damages. Our total liability is limited to the amount you paid for the course.
9. Indemnification
You agree to indemnify and hold harmless DataLink Nova, its officers, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these terms, infringement of third-party rights, or misuse of our services.
10. Governing Law and Jurisdiction
These Terms of Service are governed by the laws of Vietnam. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Ho Chi Minh City, Vietnam.
11. Dispute Resolution
Before pursuing legal action, we encourage you to contact us to resolve disputes informally. Both parties agree to attempt resolution through good faith negotiation. If informal resolution fails, disputes will be resolved through arbitration or court proceedings as applicable under Vietnam law.
12. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes become effective immediately upon posting. Your continued use of our services constitutes acceptance of modified terms. We will notify users of significant changes.
13. Severability
If any provision of these terms is found to be unenforceable, that provision shall be severed, and the remaining provisions shall remain in full force and effect.
14. Contact Information
For questions about these Terms of Service, contact us at: legal@datalink-nova.com or 123 Tech Street, District 1, Ho Chi Minh City 700000, Vietnam.